Natural Products Company Become Revenue-Generating

The FlexPro team helped this client take a huge leap forward in its life cycle by accelerating technology transfers 5 to 25 percent.

Results at a Glance:

  • High client satisfaction.
  • Smooth communication and processes.
  • Goals exceeded on a tight time frame. 
  • Empowered revenue generation for the client.



A natural personal care company approached FlexPro with a sales issue. The company marketed consumer products including cruelty-free hand soap, dish soap, cleaners and hand creams. They desired placement in retailers like Ulta and Meijer, as well as online distributors like They also needed to secure cost-effective manufacturing contracts and raw materials to support their supply chain.


The client required a technology transfer of 35 commercial SKUs to two third-party CMOs. The timeframe was limited due to strict and finite supply agreement terms with the original manufacturer and the client.

Unfortunately, there had been an unexpected delay in packaging components sourced from China. In order to avoid a stock-out situation, the project-management approach would require subject matter expertise and experience in technology transfers.

Fortunately, FlexPro’s manager was prepared.

He developed and drove a colossal integrated project-management plan with key stakeholders, and which included delineating project scope, schedule, assumptions, constraints, costs, resources, risks, and key deliverables. He handled all of the following tasks:

  • Provided critical path analysis of the integrated project plan so the team could identify and accelerate the tasks that required attention.
  • Defended against scope creep and kept the team focused on the execution of the project objectives.
  • Managed assumptions and constraints, such as adapting to off-shore supply chain environment changes and lead times in order to protect against timeline delays.
  • Kept a smooth flow of back-and-forth information sharing.
  • Monitored and controlled cost overages.


FlexPro’s expertise enabled this project to exceed its goals on several fronts. The client was extraordinarily satisfied with the outcome.

FlexPro accelerated one technology transfer by approximately 25 percent, two months ahead of schedule. This freed available manufacturing capacity. They accelerated the second technology transfer by about 5 percent and wrapped up two weeks ahead of schedule.

The project manager discovered predictable risks and implemented mitigation strategies. Unforeseen risks were urgently communicated to the team so they could continue to work productively. FlexPro’s background and the project manager’s expertise and personal skill set dovetailed perfectly with the client’s needs.

This project represented a major turning point in the lifecycle of this natural personal products company. The success of this project with FlexPro took the client from pre-revenue to a revenue-generating, self-sufficient company with significant annual revenue.

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